1. What are the shipping options?
Shipping is free across Europe and is dispatched from our German warehouse. We ship all orders placed by 3 PM on the same day. Delivery times vary depending on location.
2. How can I place an order?
Orders can be easily placed through our website. Simply select the desired product, add it to the cart, and follow the instructions to checkout.
3. How can I pay?
We accept all major credit cards, direct debit, invoice, and PayPal.
4. How can I track my order?
After your order has been shipped, you will receive an email with a tracking link. You can check the status of your order at any time on our website.
5. What is your return policy?
We accept returns within 30 days of receiving your order. The return shipping is also free for you.
6. How can I contact you?
You can reach us at any time via email or through our contact form on the website. We strive to respond to all inquiries within 24 hours.
7. What should I do if my product is defective?
If you have received a defective product, please contact us immediately. We will resolve the issue as quickly as possible.
8. Are my personal data secure?
Your security is very important to us. We use state-of-the-art security technologies to protect your data.